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-rw-r--r--help/app/models/ticket.rb15
-rw-r--r--help/app/models/ticket_comment.rb5
2 files changed, 18 insertions, 2 deletions
diff --git a/help/app/models/ticket.rb b/help/app/models/ticket.rb
index a27a9d4..ed1ff9d 100644
--- a/help/app/models/ticket.rb
+++ b/help/app/models/ticket.rb
@@ -16,7 +16,7 @@ class Ticket < CouchRest::Model::Base
#belongs_to :user #from leap_web_users. doesn't necessarily belong to a user though
property :created_by, String, :protected => true #Integer #nil unless user was authenticated for ticket creation, #THIS should not be changed after being set
- #property :regarding_user, String#Integer # form cannot be submitted if they type in a username w/out corresponding ID. this field can be nil. for authenticated ticket creation by non-admins, should this just automatically be set to be same as created_by? or maybe we don't use this field unless created_by is nil?
+ property :regarding_user, String#Integer # form cannot be submitted if they type in a username w/out corresponding ID. this field can be nil. for authenticated ticket creation by non-admins, should this just automatically be set to be same as created_by? or maybe we don't use this field unless created_by is nil?
#also, both created_by and regarding_user could be nil---say user forgets username, or has general question
property :title, String
property :email, String #verify
@@ -30,7 +30,7 @@ class Ticket < CouchRest::Model::Base
timestamps!
#before_validation :set_created_by, :set_code, :set_email, :on => :create
- before_validation :set_email, :on => :create
+ before_validation :set_email, :set_regarding_user, :on => :create
#named_scope :open, :conditions => {:is_open => true} #??
@@ -94,6 +94,10 @@ class Ticket < CouchRest::Model::Base
# in controller set to be current users email if that exists
end
+ def set_regarding_user
+ self.regarding_user = nil if self.regarding_user == ""
+ end
+
#not saving with close and reopen, as we will save in update when they are called.
#TODO: not sure if we should bother with these:
def close
@@ -132,6 +136,13 @@ class Ticket < CouchRest::Model::Base
end
end
+ def created_by_user
+ User.find(self.created_by)
+ end
+
+ def regarding_user_actual_user
+ User.find_by_login(self.regarding_user)
+ end
=begin
def validate
if email_address and not email_address.strip =~ RFC822::EmailAddress
diff --git a/help/app/models/ticket_comment.rb b/help/app/models/ticket_comment.rb
index 49e5c6c..1df7eec 100644
--- a/help/app/models/ticket_comment.rb
+++ b/help/app/models/ticket_comment.rb
@@ -7,6 +7,7 @@ class TicketComment
property :posted_at, Time#, :protected => true
#property :posted_verified, TrueClass, :protected => true #should be true if current_user is set when the comment is created
property :body, String
+ property :private, TrueClass # private comments are only viewable by admins
# ? timestamps!
validates :body, :presence => true
@@ -21,6 +22,10 @@ class TicketComment
!!posted_by
end
+ def posted_by_user
+ User.find(self.posted_by)
+ end
+
=begin
#TODO.
#this is resetting all comments associated with the ticket: