summaryrefslogtreecommitdiff
path: root/help/app/models/ticket.rb
diff options
context:
space:
mode:
Diffstat (limited to 'help/app/models/ticket.rb')
-rw-r--r--help/app/models/ticket.rb36
1 files changed, 30 insertions, 6 deletions
diff --git a/help/app/models/ticket.rb b/help/app/models/ticket.rb
index 784d7ef..f38fed2 100644
--- a/help/app/models/ticket.rb
+++ b/help/app/models/ticket.rb
@@ -15,8 +15,8 @@ class Ticket < CouchRest::Model::Base
=end
#belongs_to :user #from leap_web_users. doesn't necessarily belong to a user though
- property :created_by, Integer #nil unless user was authenticated for ticket creation, #THIS should not be changed after being set
- property :regarding_user, Integer # form cannot be submitted if they type in a username w/out corresponding ID. this field can be nil. for authenticated ticket creation by non-admins, should this just automatically be set to be same as created_by? or maybe we don't use this field unless created_by is nil?
+ property :created_by, String, :protected => true #Integer #nil unless user was authenticated for ticket creation, #THIS should not be changed after being set
+ #property :regarding_user, String#Integer # form cannot be submitted if they type in a username w/out corresponding ID. this field can be nil. for authenticated ticket creation by non-admins, should this just automatically be set to be same as created_by? or maybe we don't use this field unless created_by is nil?
#also, both created_by and regarding_user could be nil---say user forgets username, or has general question
property :title, String
property :email, String #verify
@@ -29,18 +29,27 @@ class Ticket < CouchRest::Model::Base
timestamps!
- before_validation :set_created_by, :set_code, :on => :create
+ #before_validation :set_created_by, :set_code, :set_email, :on => :create
+ before_validation :set_code, :set_email, :on => :create
+
+
+ #named_scope :open, :conditions => {:is_open => true} #??
design do
view :by_title
end
+ validates :title, :presence => true
+ #validates :comments, :presence => true #do we want it like this?
+
+ # html5 has built-in validation which isn't ideal, as it says 'please enter an email address' for invalid email addresses, which implies an email address is required, and it is not.
validates :email, :format => /\A([^@\s]+)@((?:[-a-z0-9]+\.)+[a-z]{2,})\Z/, :if => :email #email address is optional
- def set_created_by
- self.created_by = User.current if User.current
- end
+ #TODO:
+ #def set_created_by
+ # self.created_by = User.current if User.current
+ #end
def is_creator_validated?
!!created_by
@@ -51,6 +60,12 @@ class Ticket < CouchRest::Model::Base
self.code = SecureRandom.hex(8) if !is_creator_validated?
end
+
+ def set_email
+ self.email = nil if self.email == ""
+ # in controller set to be current users email if that exists
+ end
+
def close
self.is_open = false
save
@@ -61,6 +76,15 @@ class Ticket < CouchRest::Model::Base
save
end
+ def comments_attributes=(attributes)
+
+ comment = TicketComment.new(attributes.values.first) #TicketComment.new(attributes)
+ #comment.posted_by = User.current.id if User.current #we want to avoid User.current, and current_user won't work here. instead will set in tickets_controller
+ comment.posted_at = Time.now
+ comments << comment
+
+ end
+
=begin
def validate
if email_address and not email_address.strip =~ RFC822::EmailAddress