import os import requests class FeedbackService(object): FEEDBACK_URL = os.environ.get('FEEDBACK_URL') def __init__(self, leap_session): self.leap_session = leap_session def open_ticket(self, feedback): account_mail = self.leap_session.account_email() data = { "ticket[comments_attributes][0][body]": feedback, "ticket[subject]": "Feedback user-agent from {0}".format(account_mail), "ticket[email]": account_mail, "ticket[regarding_user]": account_mail } return requests.post(self.FEEDBACK_URL, data=data, verify=False)