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class Ticket < CouchRest::Model::Base
#include ActiveModel::Validations
use_database "tickets"
require 'securerandom'
=begin
title
created_at
updated_at
email_address
user
user_verified?
admins (list of admins who have commented on the ticket)
code (secret url)
=end
#belongs_to :user #from leap_web_users. doesn't necessarily belong to a user though
property :created_by, Integer #nil unless user was authenticated for ticket creation, #THIS should not be changed after being set
property :regarding_user, Integer # form cannot be submitted if they type in a username w/out corresponding ID. this field can be nil. for authenticated ticket creation by non-admins, should this just automatically be set to be same as created_by? or maybe we don't use this field unless created_by is nil?
#also, both created_by and regarding_user could be nil---say user forgets username, or has general question
property :title, String
property :email, String #verify
#property :user_verified, TrueClass, :default => false #will be true exactly when user is set
#admins
property :code, String, :protected => true # only should be set if created_by is nil
property :is_open, TrueClass, :default => true
property :comments, [TicketComment]
timestamps!
before_validation :set_created_by, :set_code, :on => :create
design do
view :by_title
end
validates :email, :format => /\A([^@\s]+)@((?:[-a-z0-9]+\.)+[a-z]{2,})\Z/, :if => :email #email address is optional
def set_created_by
self.created_by = User.current if User.current
end
def is_creator_validated?
!!created_by
end
def set_code
# ruby 1.9 provides url-safe option---this is not necessarily url-safe
self.code = SecureRandom.hex(8) if !is_creator_validated?
end
def close
self.is_open = false
save
end
def reopen
self.is_open = true
save
end
=begin
def validate
if email_address and not email_address.strip =~ RFC822::EmailAddress
errors.add 'email', 'contains an invalid address'
end
end
=end
end
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