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class Ticket < CouchRest::Model::Base
#include ActiveModel::Validations
use_database "tickets"
require 'securerandom'
=begin
title
created_at
updated_at
email_address
user
user_verified?
admins (list of admins who have commented on the ticket)
code (secret url)
=end
#belongs_to :user #from leap_web_users. doesn't necessarily belong to a user though
property :created_by, String, :protected => true #Integer #nil unless user was authenticated for ticket creation, #THIS should not be changed after being set
#property :regarding_user, String#Integer # form cannot be submitted if they type in a username w/out corresponding ID. this field can be nil. for authenticated ticket creation by non-admins, should this just automatically be set to be same as created_by? or maybe we don't use this field unless created_by is nil?
#also, both created_by and regarding_user could be nil---say user forgets username, or has general question
property :title, String
property :email, String #verify
#property :user_verified, TrueClass, :default => false #will be true exactly when user is set
#admins
#property :code, String, :protected => true # only should be set if created_by is nil #instead we will just use couchdb ID
property :is_open, TrueClass, :default => true
property :comments, [TicketComment]
timestamps!
#before_validation :set_created_by, :set_code, :set_email, :on => :create
before_validation :set_email, :on => :create
#named_scope :open, :conditions => {:is_open => true} #??
design do
#TODO--clean this all up
view :by_is_open
view :by_created_by
view :by_updated_at #
view :by_is_open_and_created_by
view :by_is_open_and_created_at
view :by_is_open_and_updated_at
view :includes_post_by,
:map =>
"function(doc) {
var arr = {}
if (doc['type'] == 'Ticket' && doc.comments) {
doc.comments.forEach(function(comment){
if (comment.posted_by && !arr[comment.posted_by]) {
//don't add duplicates
arr[comment.posted_by] = true;
emit(comment.posted_by, doc);
}
});
}
}"
view :includes_post_by_and_open_status_and_updated_at,
:map =>
"function(doc) {
var arr = {}
if (doc['type'] == 'Ticket' && doc.comments) {
doc.comments.forEach(function(comment){
if (comment.posted_by && !arr[comment.posted_by]) {
//don't add duplicates
arr[comment.posted_by] = true;
emit([comment.posted_by, doc.is_open, doc.updated_at], doc);
}
});
}
}"
view :includes_post_by_and_updated_at,
:map =>
"function(doc) {
var arr = {}
if (doc['type'] == 'Ticket' && doc.comments) {
doc.comments.forEach(function(comment){
if (comment.posted_by && !arr[comment.posted_by]) {
//don't add duplicates
arr[comment.posted_by] = true;
emit([comment.posted_by, doc.updated_at], doc);
}
});
}
}"
end
validates :title, :presence => true
#validates :comments, :presence => true #do we want it like this?
# html5 has built-in validation which isn't ideal, as it says 'please enter an email address' for invalid email addresses, which implies an email address is required, and it is not.
validates :email, :format => /\A([^@\s]+)@((?:[-a-z0-9]+\.)+[a-z]{2,})\Z/, :if => :email #email address is optional
#TODO:
#def set_created_by
# self.created_by = User.current if User.current
#end
def self.for_user(user, options = {}, is_admin = false)
# TODO: sorting
# TODO: do these correctly default to showing open?
# TODO: Time.now + 2.days is to catch tickets created in future. shouldn't happen but does on my computer now, so this at least catches for now.
if (is_admin && (options[:admin_status] != 'mine'))
# show all (selected) tickets to admin
if options[:open_status] == 'all'
Ticket.by_updated_at
else
Ticket.by_is_open_and_updated_at.startkey([(options[:open_status] == 'open'), 0]).endkey([(options[:open_status] == 'open'), Time.now + 2.days])
end
else
# only show tickets this user has commented on, as user is non-admin or admin viewing only their tickets
if options[:open_status] == 'all'
Ticket.includes_post_by_and_updated_at.startkey([user.id, 0]).endkey([user.id, Time.now + 2.days])
else
Ticket.includes_post_by_and_open_status_and_updated_at.startkey([user.id, (options[:open_status] == 'open'), 0]).endkey([user.id, (options[:open_status] == 'open'), Time.now + 2.days])
end
end
end
def self.tickets_by_commenter(user_id)#, options = {})
Ticket.includes_post_by_and_updated_at.startkey([user_id, 0]).endkey([user_id, Time.now])
end
def is_creator_validated?
!!created_by
end
=begin
def set_code #let's not use this---can use same show url
# ruby 1.9 provides url-safe option---this is not necessarily url-safe
self.code = SecureRandom.hex(8) if !is_creator_validated?
end
=end
def set_email
self.email = nil if self.email == ""
# in controller set to be current users email if that exists
end
#not saving with close and reopen, as we will save in update when they are called.
def close
self.is_open = false
#save
end
def reopen
self.is_open = true
#save
end
def commenters
commenters = []
self.comments.each do |comment|
if comment.posted_by
if user = User.find(comment.posted_by)
commenters << user.login if user and !commenters.include?(user.login)
else
commenters << 'unknown user' if !commenters.include?('unknown user') #todo don't hardcode string 'unknown user'
end
else
commenters << 'unauthenticated user' if !commenters.include?('unauthenticated user') #todo don't hardcode string 'unauthenticated user'
end
end
commenters.join(', ')
end
def comments_attributes=(attributes)
if attributes # could be empty as we will empty if nothing was typed in
comment = TicketComment.new(attributes.values.first) #TicketComment.new(attributes)
#comment.posted_by = User.current.id if User.current #we want to avoid User.current, and current_user won't work here. instead will set in tickets_controller
# what about: comment.posted_by = self.updated_by (will need to add ticket.updated_by)
comment.posted_at = Time.now
comments << comment
end
end
=begin
def validate
if email_address and not email_address.strip =~ RFC822::EmailAddress
errors.add 'email', 'contains an invalid address'
end
end
=end
end
|
