class TicketsController < ApplicationController respond_to :html #, :json #has_scope :open, :type => boolean def initialize @post_reply_str = 'Post reply' #t :post_reply # @close_str = 'Close ticket' #t :close_ticket @reply_close_str = 'Reply and close' #t :reply_and_close end def new @ticket = Ticket.new @ticket.comments.build end def create @ticket = Ticket.new(params[:ticket]) if current_user @ticket.created_by = current_user.id @ticket.email = current_user.email if current_user.email @ticket.comments.last.posted_by = current_user.id else @ticket.comments.last.posted_by = nil #hacky, but protecting this attribute doesn't work right, so this should make sure it isn't set. end flash[:notice] = 'Ticket was successfully created.' if @ticket.save respond_with(@ticket) end =begin def edit @ticket = Ticket.find(params[:id]) @ticket.comments.build # build ticket comments? end =end def show @ticket = Ticket.find(params[:id]) ticket_access_denied? redirect_to root_url, :alert => "No such ticket" if !@ticket # @ticket.comments.build # build ticket comments? end def update @ticket = Ticket.find(params[:id]) if !ticket_access_denied? #can update w/out logging in if the ticket was created unauthenticated params[:ticket][:comments_attributes] = nil if params[:ticket][:comments_attributes].values.first[:body].blank? #unset comments hash if no new comment was typed @ticket.attributes = params[:ticket] #this will call comments_attributes= @ticket.is_open = false if params[:commit] == @reply_close_str #this overrides is_open selection # what if there is an update and no new comment? Confirm that there is a new comment to update posted_by: @ticket.comments.last.posted_by = (current_user ? current_user.id : nil) if @ticket.comments_changed? #protecting posted_by isn't working, so this should protect it. if @ticket.changed? and @ticket.save flash[:notice] = 'Ticket was successfully updated.' respond_with @ticket else #redirect_to [:show, @ticket] # flash[:alert] = 'Ticket has not been changed' redirect_to @ticket #respond_with(@ticket) # why does this go to edit?? redirect??? end end end def index # @tickets = Ticket.by_title #not actually what we will want #we'll want only tickets that this user can access # @tickets = Ticket.by_is_open.key(params[:status]) #below is obviously too messy and not what we want, but wanted to get basic functionality there if admin? if params[:status] == 'open' @tickets = Ticket.by_is_open.key(true) elsif params[:status] == 'closed' @tickets = Ticket.by_is_open.key(false) else @tickets = Ticket.all end elsif logged_in? #TODO---if, when logged in, user accessed unauthenticated ticket, then seems okay to list it in their list of tickets. Thus, include all tickets that the user has posted to, not just those that they created. if params[:status] == 'open' @tickets = Ticket.by_is_open_and_created_by.key([true, current_user.id]).all elsif params[:status] == 'closed' @tickets = Ticket.by_is_open_and_created_by.key([false, current_user.id]).all else @tickets = Ticket.by_created_by.key(current_user.id).all end else access_denied return end respond_with(@tickets) end private def ticket_access_denied? # allow access if user is admin, the ticket was created without unauthentication (thus anybody with URL can access ticket where created_by is nil), or if there is a non-admin user and they created the ticket if !admin? and @ticket.created_by and (!current_user or current_user.id != @ticket.created_by) @ticket = nil access_denied end end # not using now, as we are using comment_attributes= from the Ticket model =begin def add_comment comment = TicketComment.new(params[:comment]) comment.posted_by = User.current.id if User.current #could be nil comment.posted_at = Time.now # TODO: it seems strange to have this here, and not in model @ticket.comments << comment end =end end