From 313000fec18d56fba8f720ac32ae3ca8a92e4e36 Mon Sep 17 00:00:00 2001
From: jessib <jessib@leap.se>
Date: Mon, 24 Dec 2012 16:22:39 -0800
Subject: Rough functionality for unauthenticated tickets.

---
 help/app/models/ticket.rb | 2 +-
 1 file changed, 1 insertion(+), 1 deletion(-)

(limited to 'help/app/models')

diff --git a/help/app/models/ticket.rb b/help/app/models/ticket.rb
index fa056b4..fed2b8b 100644
--- a/help/app/models/ticket.rb
+++ b/help/app/models/ticket.rb
@@ -16,7 +16,7 @@ class Ticket < CouchRest::Model::Base
 
   #belongs_to :user #from leap_web_users. doesn't necessarily belong to a user though
   property :created_by, String, :protected => true #Integer #nil unless user was authenticated for ticket creation, #THIS should not be changed after being set
-  #property :regarding_user, String#Integer # form cannot be submitted if they type in a username w/out corresponding ID. this field can be nil. for authenticated ticket creation by non-admins, should this just automatically be set to be same as created_by?  or maybe we don't use this field unless created_by is nil?
+  property :regarding_user, String#Integer # form cannot be submitted if they type in a username w/out corresponding ID. this field can be nil. for authenticated ticket creation by non-admins, should this just automatically be set to be same as created_by?  or maybe we don't use this field unless created_by is nil?
   #also, both created_by and regarding_user could be nil---say user forgets username, or has general question
   property :title, String
   property :email, String #verify
-- 
cgit v1.2.3


From ce8b283255e2be4c0f42b3223c3cf4ad33364933 Mon Sep 17 00:00:00 2001
From: jessib <jessib@leap.se>
Date: Mon, 7 Jan 2013 12:25:12 -0800
Subject: Ticket comments can be private

---
 help/app/models/ticket_comment.rb | 1 +
 1 file changed, 1 insertion(+)

(limited to 'help/app/models')

diff --git a/help/app/models/ticket_comment.rb b/help/app/models/ticket_comment.rb
index 49e5c6c..18da3e1 100644
--- a/help/app/models/ticket_comment.rb
+++ b/help/app/models/ticket_comment.rb
@@ -7,6 +7,7 @@ class TicketComment
   property :posted_at, Time#, :protected => true
   #property :posted_verified, TrueClass, :protected => true #should be true if current_user is set when the comment is created
   property :body, String
+  property :private, TrueClass # private comments are only viewable by admins
 
   # ? timestamps!
   validates :body, :presence => true
-- 
cgit v1.2.3


From 2485527650c4832d764d318e91c10bafde8b8ae5 Mon Sep 17 00:00:00 2001
From: jessib <jessib@leap.se>
Date: Mon, 14 Jan 2013 11:19:55 -0800
Subject: Some fixes to the how we keep track of information about users
 associated with a ticket.

---
 help/app/models/ticket.rb         | 13 ++++++++++++-
 help/app/models/ticket_comment.rb |  4 ++++
 2 files changed, 16 insertions(+), 1 deletion(-)

(limited to 'help/app/models')

diff --git a/help/app/models/ticket.rb b/help/app/models/ticket.rb
index fed2b8b..262d5a4 100644
--- a/help/app/models/ticket.rb
+++ b/help/app/models/ticket.rb
@@ -30,7 +30,7 @@ class Ticket < CouchRest::Model::Base
   timestamps!
 
   #before_validation :set_created_by, :set_code, :set_email, :on => :create
-  before_validation :set_email, :on => :create
+  before_validation :set_email, :set_regarding_user, :on => :create
 
 
   #named_scope :open, :conditions => {:is_open => true} #??
@@ -171,6 +171,10 @@ class Ticket < CouchRest::Model::Base
     # in controller set to be current users email if that exists
   end
 
+  def set_regarding_user
+    self.regarding_user = nil if self.regarding_user == ""
+  end
+
   #not saving with close and reopen, as we will save in update when they are called.
   #TODO: not sure if we should bother with these:
   def close
@@ -209,6 +213,13 @@ class Ticket < CouchRest::Model::Base
     end
   end
 
+  def created_by_user
+    User.find(self.created_by)
+  end
+
+  def regarding_user_actual_user
+    User.find_by_login(self.regarding_user)
+  end
 =begin
   def validate
     if email_address and not email_address.strip =~ RFC822::EmailAddress
diff --git a/help/app/models/ticket_comment.rb b/help/app/models/ticket_comment.rb
index 18da3e1..1df7eec 100644
--- a/help/app/models/ticket_comment.rb
+++ b/help/app/models/ticket_comment.rb
@@ -22,6 +22,10 @@ class TicketComment
     !!posted_by
   end
 
+  def posted_by_user
+    User.find(self.posted_by)
+  end
+
 =begin
   #TODO. 
   #this is resetting all comments associated with the ticket:
-- 
cgit v1.2.3