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Also renamed help to support so it's harder to confuse it with documentation
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admins) or stay as a nested resource for a particular user (for normal users and when you visit the tickets list of a particular user).
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* using different partials for different parts of the view
* using render @tickets.all to iterate over the tickets. #all is necessary because of CouchRest Model
* using helpers for easier querying for the open_status and admin_status params
* using helper for avoiding duplication when linking to status
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