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path: root/engines/support/app/models/ticket.rb
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2014-05-26split up and refactor TicketController#updateAzul
close and open actions for plain opening and closing the tickets respond_with so fields are not cleared on invalid update the custom actions are not strictly restful. But adding a subresource felt like too much overhead and is conceptually hard to grasp (so we destroy the openess of the ticket to close it?).
2014-05-13adjust tests to new config and method implementationAzul
Ticket.is_creator_vlidated? now actually fetches the user from the db and returns false if it does not exist.
2014-05-13prefill ticket form from the model - fixes #5657Azul
email and regarding user fields can be set to defaults based on created_by user. If these fields are emptied by the submitting user they will be set to whereas they are nil if they have not been initialized. In that case we will use meaningful defaults from the user who created the ticket.
2014-04-11move engines into engines directoryAzul
Also renamed help to support so it's harder to confuse it with documentation