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-rw-r--r--help/app/models/ticket.rb101
1 files changed, 24 insertions, 77 deletions
diff --git a/help/app/models/ticket.rb b/help/app/models/ticket.rb
index 738487a..09bc64d 100644
--- a/help/app/models/ticket.rb
+++ b/help/app/models/ticket.rb
@@ -1,49 +1,30 @@
+#
+# TODO: thought i should reverse keys for descending, but that didn't work.
+# look into whether that should be tweaked, and whether it works okay with
+# pagination (seems to now...)
+#
+# TODO: better validation of email
+#
+# TODO: don't hardcode strings 'unknown user' and 'unauthenticated user'
+#
class Ticket < CouchRest::Model::Base
- #include ActiveModel::Validations
-
use_database "tickets"
- #require 'securerandom'
-=begin
- title
- created_at
- updated_at
- email_address
- user
- user_verified?
- admins (list of admins who have commented on the ticket)
- code (secret url)
-=end
-
- #belongs_to :user #from leap_web_users. doesn't necessarily belong to a user though
- property :created_by, String, :protected => true #Integer #nil unless user was authenticated for ticket creation, #THIS should not be changed after being set
- property :regarding_user, String#Integer # form cannot be submitted if they type in a username w/out corresponding ID. this field can be nil. for authenticated ticket creation by non-admins, should this just automatically be set to be same as created_by? or maybe we don't use this field unless created_by is nil?
- #also, both created_by and regarding_user could be nil---say user forgets username, or has general question
- property :title, String
- property :email, String #verify
-
- #property :user_verified, TrueClass, :default => false #will be true exactly when user is set
- #admins
- #property :code, String, :protected => true # only should be set if created_by is nil #instead we will just use couchdb ID
- property :is_open, TrueClass, :default => true
- property :comments, [TicketComment]
+
+ property :created_by, String, :protected => true # nil for anonymous tickets, should never be changed
+ property :regarding_user, String # may be nil or valid username
+ property :title, String
+ property :email, String
+ property :is_open, TrueClass, :default => true
+ property :comments, [TicketComment]
timestamps!
- #before_validation :set_created_by, :set_code, :set_email, :on => :create
before_validation :set_email, :set_regarding_user, :on => :create
-
- #named_scope :open, :conditions => {:is_open => true} #??
-
design do
- #TODO--clean this all up
- #view :by_is_open
- #view :by_created_by
-
view :by_updated_at
view :by_created_at
- #view :by_is_open_and_created_by
view :by_is_open_and_created_at
view :by_is_open_and_updated_at
@@ -52,21 +33,9 @@ class Ticket < CouchRest::Model::Base
end
validates :title, :presence => true
- #validates :comments, :presence => true #do we want it like this?
-
-
- # html5 has built-in validation which isn't ideal, as it says 'please enter an email address' for invalid email addresses, which implies an email address is required, and it is not.
validates :email, :allow_blank => true, :format => /\A([^@\s]+)@((?:[-a-z0-9]+\.)+[a-z]{2,})\Z/
- #TODO:
- #def set_created_by
- # self.created_by = User.current if User.current
- #end
-
def self.for_user(user, options = {}, is_admin = false)
-
- # TODO: thought i should reverse keys for descending, but that didn't work. look into whether that should be tweaked, and whether it works okay with pagination (seems to now...)
-
options[:user_id] = user.id
options[:is_admin] = is_admin
@@ -74,41 +43,24 @@ class Ticket < CouchRest::Model::Base
@selection.tickets
end
- #def self.tickets_by_commenter(user_id)#, options = {})
- # Ticket.includes_post_by_and_updated_at.startkey([user_id, 0]).endkey([user_id, Time.now])
- #end
-
def is_creator_validated?
!!created_by
end
-=begin
- def set_code #let's not use this---can use same show url
- # ruby 1.9 provides url-safe option---this is not necessarily url-safe
- self.code = SecureRandom.hex(8) if !is_creator_validated?
- end
-=end
-
-
def set_email
self.email = nil if self.email == ""
- # in controller set to be current users email if that exists
end
def set_regarding_user
self.regarding_user = nil if self.regarding_user == ""
end
- #not saving with close and reopen, as we will save in update when they are called.
- #TODO: not sure if we should bother with these:
def close
self.is_open = false
- #save
end
def reopen
self.is_open = true
- #save
end
def commenters
@@ -118,20 +70,21 @@ class Ticket < CouchRest::Model::Base
if user = User.find(comment.posted_by)
commenters << user.login if user and !commenters.include?(user.login)
else
- commenters << 'unknown user' if !commenters.include?('unknown user') #todo don't hardcode string 'unknown user'
+ commenters << 'unknown user' if !commenters.include?('unknown user')
end
else
- commenters << 'unauthenticated user' if !commenters.include?('unauthenticated user') #todo don't hardcode string 'unauthenticated user'
+ commenters << 'unauthenticated user' if !commenters.include?('unauthenticated user')
end
end
commenters.join(', ')
end
+ #
+ # update comments. User should be set by controller.
+ #
def comments_attributes=(attributes)
- if attributes # could be empty as we will empty if nothing was typed in
- comment = TicketComment.new(attributes.values.first) #TicketComment.new(attributes)
- #comment.posted_by = User.current.id if User.current #we want to avoid User.current, and current_user won't work here. instead will set in tickets_controller
- # what about: comment.posted_by = self.updated_by (will need to add ticket.updated_by)
+ if attributes
+ comment = TicketComment.new(attributes.values.first)
comment.posted_at = Time.now
comments << comment
end
@@ -144,11 +97,5 @@ class Ticket < CouchRest::Model::Base
def regarding_user_actual_user
User.find_by_login(self.regarding_user)
end
-=begin
- def validate
- if email_address and not email_address.strip =~ RFC822::EmailAddress
- errors.add 'email', 'contains an invalid address'
- end
- end
-=end
+
end