diff options
Diffstat (limited to 'help/app')
| -rw-r--r-- | help/app/controllers/tickets_controller.rb | 105 | ||||
| -rw-r--r-- | help/app/models/ticket.rb | 30 | ||||
| -rw-r--r-- | help/app/views/tickets/index.html.haml | 10 | ||||
| -rw-r--r-- | help/app/views/tickets/show.html.haml | 47 |
4 files changed, 150 insertions, 42 deletions
diff --git a/help/app/controllers/tickets_controller.rb b/help/app/controllers/tickets_controller.rb index 4c7415b..6011232 100644 --- a/help/app/controllers/tickets_controller.rb +++ b/help/app/controllers/tickets_controller.rb @@ -3,6 +3,8 @@ class TicketsController < ApplicationController respond_to :html #, :json #has_scope :open, :type => boolean + before_filter :set_strings + def new @ticket = Ticket.new @ticket.comments.build @@ -33,34 +35,113 @@ class TicketsController < ApplicationController def show @ticket = Ticket.find(params[:id]) + if !@ticket + redirect_to tickets_path, :alert => "No such ticket" + return + end + authorize_ticket_access # @ticket.comments.build # build ticket comments? end def update @ticket = Ticket.find(params[:id]) - @ticket.attributes = params[:ticket] - @ticket.comments.last.posted_by = (current_user ? current_user.id : nil) #protecting posted_by isn't working, so this should protect it. - - if @ticket.save - flash[:notice] = 'Ticket was successfully updated.' - respond_with @ticket - else - #redirect_to [:show, @ticket] # - flash[:alert] = 'Ticket has not been changed' - redirect_to @ticket - #respond_with(@ticket) # why does this go to edit?? redirect??? + if ticket_access? + if status = params[:change_status] #close or open button was pressed + @ticket.close if params[:change_status] == 'close' + @ticket.reopen if params[:change_status] == 'open' + else + params[:ticket][:comments_attributes] = nil if params[:ticket][:comments_attributes].values.first[:body].blank? #unset comments hash if no new comment was typed + @ticket.attributes = params[:ticket] #this will call comments_attributes= + # @ticket.is_open = false if params[:commit] == @reply_close_str #this overrides is_open selection + @ticket.close if params[:commit] == @reply_close_str #this overrides is_open selection + + # what if there is an update and no new comment? Confirm that there is a new comment to update posted_by: + @ticket.comments.last.posted_by = (current_user ? current_user.id : nil) if @ticket.comments_changed? #protecting posted_by isn't working, so this should protect it. + end + if @ticket.changed? and @ticket.save + flash[:notice] = 'Ticket was successfully updated.' + respond_with @ticket + else + #redirect_to [:show, @ticket] # + flash[:alert] = 'Ticket has not been changed' + redirect_to @ticket + #respond_with(@ticket) # why does this go to edit?? redirect??? + end end end def index # @tickets = Ticket.by_title #not actually what we will want - respond_with(@tickets = Ticket.all) #we'll want only tickets that this user can access + #we'll want only tickets that this user can access + # @tickets = Ticket.by_is_open.key(params[:status]) + + #below is obviously too messy and not what we want, but wanted to get basic functionality there + if admin? + # todo: for admins, might want option to see tickets they have already posted to. want to use something like tickets_by_admin + if params[:status] == 'open' + @tickets = Ticket.by_is_open.key(true) + elsif params[:status] == 'closed' + @tickets = Ticket.by_is_open.key(false) + elsif params[:status] == 'open tickets I admin' #TODO: obviously temp hack + @tickets = tickets_by_admin(current_user.id) + elsif params[:status] == 'all tickets I admin' #TODO: obviously temp hack + @tickets = tickets_by_admin(current_user.id, false) + else + @tickets = Ticket.all + end + elsif logged_in? + #TODO---if, when logged in, user accessed unauthenticated ticket, then seems okay to list it in their list of tickets. Thus, include all tickets that the user has posted to, not just those that they created. + if params[:status] == 'open' + @tickets = Ticket.by_is_open_and_created_by.key([true, current_user.id]).all + elsif params[:status] == 'closed' + @tickets = Ticket.by_is_open_and_created_by.key([false, current_user.id]).all + else + @tickets = Ticket.by_created_by.key(current_user.id).all + end + else + access_denied + return + end + + respond_with(@tickets) + end + + def destroy + @ticket = Ticket.find(params[:id]) + @ticket.destroy if admin? + redirect_to tickets_path end private + def ticket_access? + @ticket and (admin? or !@ticket.created_by or (current_user and current_user.id == @ticket.created_by)) + end + + def authorize_ticket_access + access_denied unless ticket_access? + end + + def tickets_by_admin(id=current_user.id, just_open=true) + admin_tickets = [] + tickets = Ticket.all + tickets.each do |ticket| + ticket.comments.each do |comment| + if comment.posted_by == id and (!just_open or ticket.is_open) + admin_tickets << ticket + break + end + end + end + admin_tickets + end + + def set_strings + @post_reply_str = 'Post reply' #t :post_reply + @reply_close_str = 'Reply and close' #t :reply_and_close + end # not using now, as we are using comment_attributes= from the Ticket model =begin def add_comment diff --git a/help/app/models/ticket.rb b/help/app/models/ticket.rb index f38fed2..dc2f51b 100644 --- a/help/app/models/ticket.rb +++ b/help/app/models/ticket.rb @@ -23,20 +23,24 @@ class Ticket < CouchRest::Model::Base #property :user_verified, TrueClass, :default => false #will be true exactly when user is set #admins - property :code, String, :protected => true # only should be set if created_by is nil + #property :code, String, :protected => true # only should be set if created_by is nil #instead we will just use couchdb ID property :is_open, TrueClass, :default => true property :comments, [TicketComment] timestamps! #before_validation :set_created_by, :set_code, :set_email, :on => :create - before_validation :set_code, :set_email, :on => :create + before_validation :set_email, :on => :create #named_scope :open, :conditions => {:is_open => true} #?? design do view :by_title + view :by_is_open + view :by_created_by + view :by_is_open_and_created_by + end validates :title, :presence => true @@ -55,10 +59,12 @@ class Ticket < CouchRest::Model::Base !!created_by end - def set_code +=begin + def set_code #let's not use this---can use same show url # ruby 1.9 provides url-safe option---this is not necessarily url-safe self.code = SecureRandom.hex(8) if !is_creator_validated? end +=end def set_email @@ -66,23 +72,25 @@ class Ticket < CouchRest::Model::Base # in controller set to be current users email if that exists end + #not saving with close and reopen, as we will save in update when they are called. def close self.is_open = false - save + #save end def reopen self.is_open = true - save + #save end def comments_attributes=(attributes) - - comment = TicketComment.new(attributes.values.first) #TicketComment.new(attributes) - #comment.posted_by = User.current.id if User.current #we want to avoid User.current, and current_user won't work here. instead will set in tickets_controller - comment.posted_at = Time.now - comments << comment - + if attributes # could be empty as we will empty if nothing was typed in + comment = TicketComment.new(attributes.values.first) #TicketComment.new(attributes) + #comment.posted_by = User.current.id if User.current #we want to avoid User.current, and current_user won't work here. instead will set in tickets_controller + # what about: comment.posted_by = self.updated_by (will need to add ticket.updated_by) + comment.posted_at = Time.now + comments << comment + end end =begin diff --git a/help/app/views/tickets/index.html.haml b/help/app/views/tickets/index.html.haml index 6db2140..8fe4055 100644 --- a/help/app/views/tickets/index.html.haml +++ b/help/app/views/tickets/index.html.haml @@ -1,9 +1,15 @@ -%h2 tickets index (just as space) +%h1 tickets index (just as space) Create a = link_to "new ticket", new_ticket_path = # below shouldn't be unless logged in %h2 Tickets -= # want to have selection option to see tickets, that are open, closed or all += form_tag (tickets_path, :method => :get) do # want to redo as ajax, and make sure it displays the selected option + - options = ["open", "closed", "all"] + - if admin? + - options << "open tickets I admin" # obviously not what we will want + - options << "all tickets I admin" # obviously not what we will want + = select_tag :status, options_for_select(options) # TODO + = submit_tag "filter" - @tickets.each do |ticket| %p = link_to ticket.title, ticket diff --git a/help/app/views/tickets/show.html.haml b/help/app/views/tickets/show.html.haml index a9b994e..77d168a 100644 --- a/help/app/views/tickets/show.html.haml +++ b/help/app/views/tickets/show.html.haml @@ -1,26 +1,39 @@ -- if flash[:notice] - =flash[:notice] -- if flash[:alert] - =flash[:alert] +%h1 tickets show (just as space) +%h1 tickets show (just as space) %h2= @ticket.title -is open? -= @ticket.is_open -- if @ticket.code - code: - = @ticket.code - if @ticket.email email: = @ticket.email -- if User.find(@ticket.created_by) - Created by - = User.find(@ticket.created_by).login -- else - Unauthenticated ticket creator +%li + - if User.find(@ticket.created_by) + Created by + = User.find(@ticket.created_by).login + - else + Unauthenticated ticket creator +%li + = "status:" + - if @ticket.is_open + = 'open' + = #link_to 'close', ticket_path, :method => :put + = #button_to 'close', ticket_path, :method => :put + = button_to 'close', {:change_status => :close}, :method => :put + - else + = 'closed' + = button_to 'open', {:change_status => :open}, :method => :put = render(:partial => "comment", :collection => @ticket.comments) += #render @ticket.comments should work if view is in /app/views/comments/_comment -= simple_form_for (@ticket, :html => {:novalidate => true}) do |f| #turn off html5 validations to test += simple_form_for(@ticket, :html => {:novalidate => true}) do |f| #turn off html5 validations to test = f.simple_fields_for :comments, TicketComment.new do |c| = c.input :body, :label => 'Comment', :as => :text = #render :partial => 'new_comment' - = f.button :submit - = link_to t(:cancel), tickets_path, :class => :btn
\ No newline at end of file + = #f.label :is_open + = #f.select :is_open, [true, false] #remove + = f.button :submit, @post_reply_str + - if @ticket.is_open + = f.button :submit, @reply_close_str += #link_to t(:destroy), ticket_path, :confirm => 'are you sure?', :method => :delete, :class => :btn if admin? # for link_to to work with delete, need to figure out jquery interaction correctly. see http://stackoverflow.com/questions/3774925/delete-link-sends-get-instead-of-delete-in-rails-3-view etc.. += button_to 'destroy', ticket_path, :confirm => 'are you sure?', :method => :delete if admin? += # TODO want to have button to close += # TODO if admin, have button to delete += link_to t(:cancel), tickets_path, :class => :btn |