1 files changed, 185 insertions, 17 deletions
diff --git a/help/app/models/ticket.rb b/help/app/models/ticket.rb
index f38fed2..f9852a4 100644
--- a/help/app/models/ticket.rb
+++ b/help/app/models/ticket.rb
@@ -20,23 +20,110 @@ class Ticket < CouchRest::Model::Base
   #also, both created_by and regarding_user could be nil---say user forgets username, or has general question
   property :title, String
   property :email, String #verify
-  
+
   #property :user_verified, TrueClass, :default => false #will be true exactly when user is set
   #admins
-  property :code, String, :protected => true # only should be set if created_by is nil
+  #property :code, String, :protected => true # only should be set if created_by is nil #instead we will just use couchdb ID
   property :is_open, TrueClass, :default => true
   property :comments, [TicketComment]
 
   timestamps!
-  
+
   #before_validation :set_created_by, :set_code, :set_email, :on => :create
-  before_validation :set_code, :set_email, :on => :create
+  before_validation :set_email, :on => :create
 
 
   #named_scope :open, :conditions => {:is_open => true} #??
 
   design do
-    view :by_title
+    #TODO--clean this all up
+    view :by_is_open
+    view :by_created_by
+
+    view :by_updated_at
+    view :by_created_at
+
+    view :by_is_open_and_created_by
+    view :by_is_open_and_created_at
+    view :by_is_open_and_updated_at
+
+    view :includes_post_by,
+      :map =>
+      "function(doc) {
+        var arr = {}
+        if (doc['type'] == 'Ticket' && doc.comments) {
+          doc.comments.forEach(function(comment){
+          if (comment.posted_by && !arr[comment.posted_by]) {
+             //don't add duplicates
+             arr[comment.posted_by] = true;
+             emit(comment.posted_by, doc);
+          }
+          });
+        }
+      }"
+
+    view :includes_post_by_and_open_status_and_updated_at,
+      :map =>
+      "function(doc) {
+        var arr = {}
+        if (doc['type'] == 'Ticket' && doc.comments) {
+          doc.comments.forEach(function(comment){
+          if (comment.posted_by && !arr[comment.posted_by]) {
+            //don't add duplicates
+            arr[comment.posted_by] = true;
+            emit([comment.posted_by, doc.is_open, doc.updated_at], doc);
+          }
+          });
+        }
+      }"
+
+
+    view :includes_post_by_and_open_status_and_created_at,
+      :map =>
+      "function(doc) {
+        var arr = {}
+        if (doc['type'] == 'Ticket' && doc.comments) {
+          doc.comments.forEach(function(comment){
+          if (comment.posted_by && !arr[comment.posted_by]) {
+            //don't add duplicates
+            arr[comment.posted_by] = true;
+            emit([comment.posted_by, doc.is_open, doc.created_at], doc);
+          }
+          });
+        }
+      }"
+
+    view :includes_post_by_and_updated_at,
+      :map =>
+      "function(doc) {
+        var arr = {}
+        if (doc['type'] == 'Ticket' && doc.comments) {
+          doc.comments.forEach(function(comment){
+          if (comment.posted_by && !arr[comment.posted_by]) {
+            //don't add duplicates
+            arr[comment.posted_by] = true;
+            emit([comment.posted_by, doc.updated_at], doc);
+          }
+          });
+        }
+      }"
+
+
+    view :includes_post_by_and_created_at,
+      :map =>
+      "function(doc) {
+        var arr = {}
+        if (doc['type'] == 'Ticket' && doc.comments) {
+          doc.comments.forEach(function(comment){
+          if (comment.posted_by && !arr[comment.posted_by]) {
+            //don't add duplicates
+            arr[comment.posted_by] = true;
+            emit([comment.posted_by, doc.created_at], doc);
+          }
+          });
+        }
+      }"
+
   end
 
   validates :title, :presence => true
@@ -45,20 +132,83 @@ class Ticket < CouchRest::Model::Base
 
   # html5 has built-in validation which isn't ideal, as it says 'please enter an email address' for invalid email addresses, which implies an email address is required, and it is not.
   validates :email, :format => /\A([^@\s]+)@((?:[-a-z0-9]+\.)+[a-z]{2,})\Z/, :if => :email #email address is optional
-  
+
   #TODO:
   #def set_created_by
   #  self.created_by = User.current if User.current
   #end
-  
+
+  def self.for_user(user, options = {}, is_admin = false)
+
+    # TODO: This is obviously super tedious. we will refactor later.
+    # TODO: thought i  should reverse keys for descending, but that didn't work. look into whether that should be tweaked, and whether it works okay with pagination (seems to now...)
+    # TODO: Time.now + 2.days is to catch tickets created in future. shouldn't happen but does on my computer now, so this at least catches for now.
+    # TODO handle default values correctly:
+    options[:open_status] = 'open' if !options[:open_status] #hacky. redo this when handling defaults correctly
+
+    if (is_admin && (options[:admin_status] != 'mine'))
+      # show all (selected) tickets to admin
+      if options[:open_status] == 'all'
+        if options[:sort_order] == 'created_at_desc'
+          Ticket.by_created_at.startkey(0).endkey(Time.now + 2.days).descending
+        elsif options[:sort_order] == 'updated_at_asc'
+          Ticket.by_updated_at.startkey(0).endkey(Time.now + 2.days)
+        elsif options[:sort_order] == 'created_at_asc'
+          Ticket.by_created_at.startkey(0).endkey(Time.now + 2.days)
+        else
+          Ticket.by_updated_at.startkey(0).endkey(Time.now + 2.days).descending
+        end
+      else
+        if options[:sort_order] == 'created_at_desc'
+          Ticket.by_is_open_and_created_at.startkey([(options[:open_status] == 'open'), 0]).endkey([(options[:open_status] == 'open'),  Time.now + 2.days]).descending
+        elsif options[:sort_order] == 'updated_at_asc'
+          Ticket.by_is_open_and_updated_at.startkey([(options[:open_status] == 'open'), 0]).endkey([(options[:open_status] == 'open'),  Time.now + 2.days])
+        elsif options[:sort_order] == 'created_at_asc'
+          Ticket.by_is_open_and_created_at.startkey([(options[:open_status] == 'open'), 0]).endkey([(options[:open_status] == 'open'),  Time.now + 2.days])
+        else
+          Ticket.by_is_open_and_updated_at.startkey([(options[:open_status] == 'open'), 0]).endkey([(options[:open_status] == 'open'),  Time.now + 2.days]).descending
+        end
+      end
+    else
+      # only show tickets this user has commented on, as user is non-admin or admin viewing only their tickets
+      if options[:open_status] == 'all'
+        if options[:sort_order] == 'created_at_desc'
+          Ticket.includes_post_by_and_created_at.startkey([user.id, 0]).endkey([user.id, Time.now + 2.days]).descending
+        elsif options[:sort_order] == 'updated_at_asc'
+          Ticket.includes_post_by_and_updated_at.startkey([user.id, 0]).endkey([user.id, Time.now + 2.days])
+        elsif options[:sort_order] == 'created_at_asc'
+          Ticket.includes_post_by_and_created_at.startkey([user.id, 0]).endkey([user.id, Time.now + 2.days])
+        else
+          Ticket.includes_post_by_and_updated_at.startkey([user.id, 0]).endkey([user.id,  Time.now + 2.days]).descending
+        end
+      else
+        if options[:sort_order] == 'created_at_desc'
+          Ticket.includes_post_by_and_open_status_and_created_at.startkey([user.id, (options[:open_status] == 'open'), 0]).endkey([user.id, (options[:open_status] == 'open'), Time.now + 2.days]).descending
+        elsif options[:sort_order] == 'updated_at_asc'
+          Ticket.includes_post_by_and_open_status_and_updated_at.startkey([user.id, (options[:open_status] == 'open'), 0]).endkey([user.id, (options[:open_status] == 'open'), Time.now + 2.days]) 
+        elsif options[:sort_order] == 'created_at_asc'
+          Ticket.includes_post_by_and_open_status_and_created_at.startkey([user.id, (options[:open_status] == 'open'), 0]).endkey([user.id, (options[:open_status] == 'open'), Time.now + 2.days]) 
+        else
+          Ticket.includes_post_by_and_open_status_and_updated_at.startkey([user.id, (options[:open_status] == 'open'), 0]).endkey([user.id, (options[:open_status] == 'open'), Time.now + 2.days]).descending
+        end
+      end
+    end
+  end
+
+  def self.tickets_by_commenter(user_id)#, options = {})
+    Ticket.includes_post_by_and_updated_at.startkey([user_id, 0]).endkey([user_id, Time.now])
+  end
+
   def is_creator_validated?
     !!created_by
   end
 
-  def set_code
+=begin
+  def set_code #let's not use this---can use same show url
     # ruby 1.9 provides url-safe option---this is not necessarily url-safe
     self.code = SecureRandom.hex(8) if !is_creator_validated?
   end
+=end
 
 
   def set_email
@@ -66,23 +216,41 @@ class Ticket < CouchRest::Model::Base
     # in controller set to be current users email if that exists
   end
 
+  #not saving with close and reopen, as we will save in update when they are called.
   def close
     self.is_open = false
-    save
+    #save
   end
 
   def reopen
     self.is_open = true
-    save
+    #save
   end
 
-  def comments_attributes=(attributes)
+  def commenters
+    commenters = []
+    self.comments.each do |comment|
+      if comment.posted_by
+        if user = User.find(comment.posted_by)
+          commenters << user.login if user and !commenters.include?(user.login)
+        else
+          commenters << 'unknown user' if !commenters.include?('unknown user') #todo don't hardcode string 'unknown user'
+        end
+      else
+        commenters << 'unauthenticated user' if !commenters.include?('unauthenticated user') #todo don't hardcode string 'unauthenticated user'
+      end
+    end
+    commenters.join(', ')
+  end
 
-    comment = TicketComment.new(attributes.values.first) #TicketComment.new(attributes)
-    #comment.posted_by = User.current.id if User.current #we want to avoid User.current, and current_user won't work here. instead will set in tickets_controller
-    comment.posted_at = Time.now
-    comments << comment
-    
+  def comments_attributes=(attributes)
+    if attributes # could be empty as we will empty if nothing was typed in
+      comment = TicketComment.new(attributes.values.first) #TicketComment.new(attributes)
+      #comment.posted_by = User.current.id if User.current #we want to avoid User.current, and current_user won't work here. instead will set in tickets_controller
+      # what about: comment.posted_by = self.updated_by  (will need to add ticket.updated_by)
+      comment.posted_at = Time.now
+      comments << comment
+    end
   end
 
 =begin
@@ -91,5 +259,5 @@ class Ticket < CouchRest::Model::Base
       errors.add 'email', 'contains an invalid address'
     end
   end
-=end  
+=end
 end