1 files changed, 59 insertions, 0 deletions
diff --git a/help/app/models/ticket.rb b/help/app/models/ticket.rb
new file mode 100644
index 0000000..8a282b5
--- /dev/null
+++ b/help/app/models/ticket.rb
@@ -0,0 +1,59 @@
+class Ticket < CouchRest::Model::Base
+  #include ActiveModel::Validations
+
+  use_database "tickets"
+  require 'securerandom'
+=begin
+    title
+    created_at
+    updated_at
+    email_address
+    user
+    user_verified?
+    admins (list of admins who have commented on the ticket)
+    code (secret url)
+=end
+
+  #belongs_to :user #from leap_web_users. doesn't necessarily belong to a user though
+  property :created_by, Integer #nil unless user was authenticated for ticket creation, #THIS should not be changed after being set
+  property :regarding_user, Integer # form cannot be submitted if they type in a username w/out corresponding ID. this field can be nil. for authenticated ticket creation by non-admins, should this just automatically be set to be same as created_by?  or maybe we don't use this field unless created_by is nil?
+  #also, both created_by and regarding_user could be nil---say user forgets username, or has general question
+  property :title, String
+  property :email, String #verify
+  
+  #property :user_verified, TrueClass, :default => false #will be true exactly when user is set
+  #admins
+  property :code, String, :protected => true # only should be set if created_by is nil
+  property :comments, [TicketComment]
+
+  timestamps!
+  
+  before_validation :set_code, :on => :create
+
+  design do
+    view :by_title
+  end
+
+
+  validates :email, :format => /\A([^@\s]+)@((?:[-a-z0-9]+\.)+[a-z]{2,})\Z/, :if => :email #email address is optional
+  
+  #set created_by to be current_user
+  
+  def is_creator_validated?
+    !!created_by
+  end
+
+  def set_code
+    # ruby 1.9 provides url-safe option---this is not necessarily url-safe
+    self.code = SecureRandom.hex(8) if !is_creator_validated?
+  end
+
+
+=begin
+  def validate
+    if email_address and not email_address.strip =~ RFC822::EmailAddress
+      errors.add 'email', 'contains an invalid address'
+    end
+  end
+=end  
+end