summaryrefslogtreecommitdiff
path: root/help/app/controllers/tickets_controller.rb
diff options
context:
space:
mode:
Diffstat (limited to 'help/app/controllers/tickets_controller.rb')
-rw-r--r--help/app/controllers/tickets_controller.rb67
1 files changed, 31 insertions, 36 deletions
diff --git a/help/app/controllers/tickets_controller.rb b/help/app/controllers/tickets_controller.rb
index d4aa378..d47939e 100644
--- a/help/app/controllers/tickets_controller.rb
+++ b/help/app/controllers/tickets_controller.rb
@@ -6,6 +6,7 @@ class TicketsController < ApplicationController
before_filter :set_strings
before_filter :authorize, :only => [:index]
+ before_filter :fetch_ticket, :only => [:show, :update, :destroy] # don't now have an edit method
def new
@ticket = Ticket.new
@@ -31,52 +32,44 @@ class TicketsController < ApplicationController
=begin
def edit
- @ticket = Ticket.find(params[:id])
@ticket.comments.build
# build ticket comments?
end
=end
def show
- @ticket = Ticket.find(params[:id])
@comment = TicketComment.new
if !@ticket
redirect_to tickets_path, :alert => "No such ticket"
return
end
- ticket_access_denied? #authorize_ticket_access
- # @ticket.comments.build
- # build ticket comments?
end
def update
- @ticket = Ticket.find(params[:id])
- if !ticket_access_denied?
- if params[:post] #currently changes to title or is_open status
- @ticket.attributes = params[:post]
- # TODO: do we want to keep the history of title changes? one possibility was adding a comment that said something like 'user changed the title from a to b'
-
- else
- params[:ticket][:comments_attributes] = nil if params[:ticket][:comments_attributes].values.first[:body].blank? #unset comments hash if no new comment was typed
- @ticket.attributes = params[:ticket] #this will call comments_attributes=
- @ticket.close if params[:commit] == @reply_close_str #this overrides is_open selection
- # what if there is an update and no new comment? Confirm that there is a new comment to update posted_by:
- @ticket.comments.last.posted_by = (current_user ? current_user.id : nil) if @ticket.comments_changed? #protecting posted_by isn't working, so this should protect it.
- end
- if @ticket.changed? and @ticket.save
- flash[:notice] = 'Ticket was successfully updated.'
- if @ticket.is_open || !logged_in?
- respond_with @ticket
- else #for closed tickets with authenticated users, redirect to index.
- redirect_to tickets_path
- end
- else
- #redirect_to [:show, @ticket] #
- flash[:alert] = 'Ticket has not been changed'
- redirect_to @ticket
- #respond_with(@ticket) # why does this go to edit?? redirect???
+ if params[:post] #currently changes to title or is_open status
+ @ticket.attributes = params[:post]
+ # TODO: do we want to keep the history of title changes? one possibility was adding a comment that said something like 'user changed the title from a to b'
+
+ else
+ params[:ticket][:comments_attributes] = nil if params[:ticket][:comments_attributes].values.first[:body].blank? #unset comments hash if no new comment was typed
+ @ticket.attributes = params[:ticket] #this will call comments_attributes=
+ @ticket.close if params[:commit] == @reply_close_str #this overrides is_open selection
+ # what if there is an update and no new comment? Confirm that there is a new comment to update posted_by:
+ @ticket.comments.last.posted_by = (current_user ? current_user.id : nil) if @ticket.comments_changed? #protecting posted_by isn't working, so this should protect it.
+ end
+ if @ticket.changed? and @ticket.save
+ flash[:notice] = 'Ticket was successfully updated.'
+ if @ticket.is_open || !logged_in?
+ respond_with @ticket
+ else #for closed tickets with authenticated users, redirect to index.
+ redirect_to tickets_path
end
+ else
+ #redirect_to [:show, @ticket] #
+ flash[:alert] = 'Ticket has not been changed'
+ redirect_to @ticket
+ #respond_with(@ticket) # why does this go to edit?? redirect???
end
end
@@ -88,7 +81,6 @@ class TicketsController < ApplicationController
def destroy
# should we allow non-admins to delete their own tickets? i don't think necessary.
- @ticket = Ticket.find(params[:id])
@ticket.destroy if admin?
redirect_to tickets_path
end
@@ -99,16 +91,19 @@ class TicketsController < ApplicationController
@ticket and (admin? or !@ticket.created_by or (current_user and current_user.id == @ticket.created_by))
end
- def ticket_access_denied?
- access_denied unless ticket_access?
- end
-
-
def set_strings
@post_reply_str = 'Post reply' #t :post_reply
@reply_close_str = 'Reply and close' #t :reply_and_close
end
+ def fetch_ticket
+ @ticket = Ticket.find(params[:id])
+ if !@ticket and admin?
+ redirect_to tickets_path, :alert => "No such ticket"
+ return
+ end
+ access_denied unless ticket_access?
+ end
# not using now, as we are using comment_attributes= from the Ticket model
=begin
def add_comment