better ticket view navigation: tickets are now either global in scope (for admins) or stay as a nested resource for a particular user (for normal users and when you visit the tickets list of a particular user).

13 files changed, 137 insertions, 40 deletions

diff --git a/help/app/controllers/tickets_controller.rb b/help/app/controllers/tickets_controller.rb
index 3be7d10..6fc4024 100644
--- a/help/app/controllers/tickets_controller.rb
+++ b/help/app/controllers/tickets_controller.rb
@@ -1,10 +1,12 @@
 class TicketsController < ApplicationController
+  include AutoTicketsPathHelper
 
   respond_to :html, :json
   #has_scope :open, :type => boolean
 
   before_filter :authorize, :only => [:index]
   before_filter :fetch_ticket, :only => [:show, :update, :destroy] # don't now have an edit method
+  before_filter :fetch_user
   before_filter :set_title
 
   def new
@@ -27,13 +29,13 @@ class TicketsController < ApplicationController
     if !logged_in? and flash[:notice]
       flash[:notice] += " " + t(:access_ticket_text, :full_url => ticket_url(@ticket.id))
     end
-    respond_with(@ticket)
+    respond_with(@ticket, :location => auto_ticket_path(@ticket))
   end
 
   def show
     @comment = TicketComment.new
     if !@ticket
-      redirect_to tickets_path, :alert => t(:no_such_thing, :thing => t(:ticket))
+      redirect_to auto_tickets_path, :alert => t(:no_such_thing, :thing => t(:ticket))
       return
     end
   end
@@ -46,7 +48,7 @@ class TicketsController < ApplicationController
     elsif params[:commit] == t(:open)
       @ticket.is_open = true
       @ticket.save
-      redirect_to @ticket
+      redirect_to auto_ticket_path(@ticket)
     elsif params[:commit] == t(:cancel)
       redirect_to_tickets
     else
@@ -68,20 +70,20 @@ class TicketsController < ApplicationController
           respond_with @ticket
         end
       else
-        redirect_to @ticket
+        redirect_to auto_ticket_path(@ticket)
       end
     end
   end
 
   def index
-    @all_tickets = Ticket.for_user(current_user, params, admin?) #for tests, useful to have as separate variable
+    @all_tickets = Ticket.search(search_options(params))
     @tickets = @all_tickets.page(params[:page]).per(APP_CONFIG[:pagination_size])
   end
 
   def destroy
     # should we allow non-admins to delete their own tickets? i don't think necessary.
     @ticket.destroy if admin?
-    redirect_to tickets_path
+    redirect_to auto_tickets_path
   end
 
   protected
@@ -99,17 +101,19 @@ class TicketsController < ApplicationController
   def redirect_to_tickets
     if logged_in?
       if params[:commit] == t(:reply_and_close)
-        redirect_to tickets_url
+        redirect_to auto_tickets_path
       else
-        redirect_to @ticket
+        redirect_to auto_ticket_path(@ticket)
       end
     else
       # if we are not logged in, there is no index to view
-      redirect_to @ticket
+      redirect_to auto_ticket_path(@ticket)
     end
   end
 
+  #
   # unset comments hash if no new comment was typed
+  #
   def cleanup_ticket_params(ticket)
     if ticket && ticket[:comments_attributes]
       if ticket[:comments_attributes].values.first[:body].blank?
@@ -126,10 +130,27 @@ class TicketsController < ApplicationController
   def fetch_ticket
     @ticket = Ticket.find(params[:id])
     if !@ticket and admin?
-      redirect_to tickets_path, :alert => t(:no_such_thing, :thing => 'ticket')
+      redirect_to auto_tickets_path, :alert => t(:no_such_thing, :thing => 'ticket')
       return
     end
     access_denied unless ticket_access?
   end
 
+  def fetch_user
+    if params[:user_id]
+      @user = User.find_by_param(params[:user_id])
+    end
+  end
+
+  #
+  # clean up params for ticket search
+  #
+  def search_options(params)
+    params.merge(
+      :admin_status => params[:user_id] ? 'mine' : 'all',
+      :user_id      => @user ? @user.id : current_user.id,
+      :is_admin     => admin?
+    )
+  end
+
 end
diff --git a/help/app/helpers/auto_tickets_path_helper.rb b/help/app/helpers/auto_tickets_path_helper.rb
new file mode 100644
index 0000000..bb71260
--- /dev/null
+++ b/help/app/helpers/auto_tickets_path_helper.rb
@@ -0,0 +1,51 @@
+#
+# These "auto" forms of the normal ticket path route helpers allow us to do two things automatically:
+#
+# (1) include the user in the path if appropriate.
+# (2) retain the sort params, if appropriate.
+#
+# Tickets views with a user_id are limited to that user. For admins, they don't need a user_id for any ticket action.
+#
+# This is available both to the views and the tickets_controller.
+#
+module AutoTicketsPathHelper
+
+  protected
+
+  def auto_tickets_path(options={})
+    options = ticket_view_options.merge options
+    if @user
+      user_tickets_path(@user, options)
+    else
+      tickets_path(options)
+    end
+  end
+
+  def auto_ticket_path(ticket, options={})
+    options = ticket_view_options.merge options
+    if @user
+      user_ticket_path(@user, ticket, options)
+    else
+      ticket_path(ticket, options)
+    end
+  end
+
+  def auto_new_ticket_path(options={})
+    options = ticket_view_options.merge options
+    if @user
+      new_user_ticket_path(@user, options)
+    else
+      new_ticket_path(options)
+    end
+  end
+
+  private
+
+  def ticket_view_options
+    hsh = {}
+    hsh[:open_status] = params[:open_status] if params[:open_status] && !params[:open_status].empty?
+    hsh[:sort_order]  = params[:sort_order]  if params[:sort_order]  && !params[:sort_order].empty?
+    hsh
+  end
+
+end
\ No newline at end of file
diff --git a/help/app/helpers/tickets_helper.rb b/help/app/helpers/tickets_helper.rb
index 8b4ff71..7af50d6 100644
--- a/help/app/helpers/tickets_helper.rb
+++ b/help/app/helpers/tickets_helper.rb
@@ -1,18 +1,39 @@
 module TicketsHelper
+  #
+  # FORM HELPERS
+  #
 
-  def status
-    params[:open_status]
+  #
+  # hidden fields that should be added to ever ticket form.
+  # these are use for proper redirection after successful actions.
+  #
+  def hidden_ticket_fields
+    haml_concat hidden_field_tag('open_status', params[:open_status])
+    haml_concat hidden_field_tag('sort_order', params[:sort_order])
+    haml_concat hidden_field_tag('user_id', params[:user_id])
+    ""
   end
 
-  def admin
-    # do we not want this set for non-admins? the param will be viewable in the url
-    params[:admin_status] || 'all'
+  #
+  # PARAM HELPERS
+  #
+
+  def search_status
+    if action?(:index)
+      params[:open_status] || 'open'
+    else
+      nil
+    end
   end
 
-  def order
+  def search_order
     params[:sort_order] || 'updated_at_desc'
   end
 
+  #
+  # LINK HELPERS
+  #
+
   def link_to_status(new_status)
     if new_status == "open"
       label = t(:open_tickets)
@@ -21,13 +42,13 @@ module TicketsHelper
     elsif new_status == "all"
       label = t(:all_tickets)
     end
-    link_to label, tickets_path(:open_status => new_status, :admin_status => admin, :sort_order => order)
+    link_to label, auto_tickets_path(:open_status => new_status, :sort_order => search_order)
   end
 
   def link_to_order(order_field)
-    if order.start_with?(order_field)
+    if search_order.start_with?(order_field)
       # link for currently-filtered field. Link to other direction of this field.
-      if order.end_with? 'asc'
+      if search_order.end_with? 'asc'
         direction = 'desc'
         icon_direction = 'up'
       else
@@ -47,7 +68,7 @@ module TicketsHelper
       label = t(:created)
     end
 
-    link_to :sort_order => order_field + '_at_' + direction, :open_status => status, :admin_status => admin do
+    link_to auto_tickets_path(:sort_order => order_field + '_at_' + direction, :open_status => search_status) do
       arrow + label
     end
   end
diff --git a/help/app/views/tickets/_admin-nav.html.haml b/help/app/views/tickets/_admin-nav.html.haml
deleted file mode 100644
index 3e65e44..0000000
--- a/help/app/views/tickets/_admin-nav.html.haml
+++ /dev/null
@@ -1,5 +0,0 @@
-.btn-group
-  %span.btn.disabled= t(:admin) + ':'
-  = link_to t(:my_tickets), {:admin_status => 'mine', :open_status => status, :sort_order => order}, :class => ['btn', ("active" if admin == 'mine')].join(' ')
-  = link_to t(:all_tickets), {:admin_status => 'all', :open_status => status, :sort_order => order}, :class => ['btn', ("active" if admin == 'all')].join(' ')
-%br
\ No newline at end of file
diff --git a/help/app/views/tickets/_edit_form.html.haml b/help/app/views/tickets/_edit_form.html.haml
index 151d6f1..9c981a3 100644
--- a/help/app/views/tickets/_edit_form.html.haml
+++ b/help/app/views/tickets/_edit_form.html.haml
@@ -14,6 +14,7 @@
   - regarding_user_link = ''
 
 = form_for @ticket do |f|
+  = hidden_ticket_fields
   %p.first
     - if @ticket.is_open?
       %span.label.label-info= t(:open)
@@ -40,5 +41,5 @@
   - else
     = f.submit t(:open), :class => 'btn'
   - if admin?
-    = link_to t(:destroy), ticket_path,  :confirm => 'are you sure?', :method => :delete, :class => 'btn'
+    = link_to t(:destroy), auto_ticket_path(@ticket),  :confirm => t(:are_you_sure), :method => :delete, :class => 'btn'
 
diff --git a/help/app/views/tickets/_new_comment_form.html.haml b/help/app/views/tickets/_new_comment_form.html.haml
index de54259..ff136f3 100644
--- a/help/app/views/tickets/_new_comment_form.html.haml
+++ b/help/app/views/tickets/_new_comment_form.html.haml
@@ -2,6 +2,7 @@
 -# for posting a new comment to an existing ticket.
 -#
 = simple_form_for @ticket, :html => {:class => 'slim'}  do |f|
+  = hidden_ticket_fields
   = f.simple_fields_for :comments, @comment, :wrapper => :none, :html => {:class => 'slim'} do |c|
     = c.input :body, :label => false, :as => :text, :input_html => {:class => "full-width", :rows=> 5}
     - if admin?
@@ -9,4 +10,4 @@
   = f.button :submit, t(:post_reply), :class => 'btn-primary'
   - if logged_in? && @ticket.is_open
     = f.button :submit, t(:reply_and_close)
-    = link_to t(:cancel), tickets_path, :class => :btn
+    = link_to t(:cancel), auto_tickets_path, :class => :btn
diff --git a/help/app/views/tickets/_order-nav.html.haml b/help/app/views/tickets/_order-nav.html.haml
index a2ddb72..b235350 100644
--- a/help/app/views/tickets/_order-nav.html.haml
+++ b/help/app/views/tickets/_order-nav.html.haml
@@ -1,5 +1,5 @@
 %ul.nav.nav-pills.pull-right{:style => 'margin-bottom: 0'}
-  %li{:class=> ("active" if order.start_with? 'created_at' )}
+  %li{:class=> ("active" if search_order.start_with? 'created_at' )}
     = link_to_order('created')
-  %li{:class=> ("active" if order.start_with? 'updated_at' )}
+  %li{:class=> ("active" if search_order.start_with? 'updated_at' )}
     = link_to_order('updated')
diff --git a/help/app/views/tickets/_status-nav.html.haml b/help/app/views/tickets/_status-nav.html.haml
index c8279ed..8e51497 100644
--- a/help/app/views/tickets/_status-nav.html.haml
+++ b/help/app/views/tickets/_status-nav.html.haml
@@ -1,10 +1,10 @@
 %ul.nav.nav-tabs
   - if logged_in?
-    %li{:class => ("active" if status == 'open')}
+    %li{:class => ("active" if search_status == 'open')}
       = link_to_status 'open'
-    %li{:class => ("active" if status == 'closed')}
+    %li{:class => ("active" if search_status == 'closed')}
       = link_to_status 'closed'
-    %li{:class => ("active" if status == 'all')}
+    %li{:class => ("active" if search_status == 'all')}
       = link_to_status 'all'
   %li{:class => ("active" if action?(:new))}
-    = link_to icon(:plus, :black) + t(:new_ticket), new_ticket_path
+    = link_to icon(:plus, :black) + t(:new_ticket), auto_new_ticket_path
diff --git a/help/app/views/tickets/_table-nav.html.haml b/help/app/views/tickets/_table-nav.html.haml
index a5cf8be..45ebfb2 100644
--- a/help/app/views/tickets/_table-nav.html.haml
+++ b/help/app/views/tickets/_table-nav.html.haml
@@ -1,6 +1,3 @@
-- if admin?
-  = render 'tickets/admin-nav'
-
 - unless action?(:new)
   = render 'tickets/order-nav'
 = render 'tickets/status-nav'
diff --git a/help/app/views/tickets/_ticket.html.haml b/help/app/views/tickets/_ticket.html.haml
index 9a1e899..a064c4e 100644
--- a/help/app/views/tickets/_ticket.html.haml
+++ b/help/app/views/tickets/_ticket.html.haml
@@ -1,5 +1,6 @@
+- url = auto_ticket_path(ticket)
 %tr
-  %td= link_to ticket.title, ticket
-  %td= link_to ticket.created_at.to_s(:short), ticket
-  %td= link_to ticket.updated_at.to_s(:short), ticket
+  %td= link_to ticket.title, url
+  %td= link_to ticket.created_at.to_s(:short), url
+  %td= link_to ticket.updated_at.to_s(:short), url
   %td= ticket.commenters
diff --git a/help/app/views/tickets/index.html.haml b/help/app/views/tickets/index.html.haml
index f4597a7..1b32dc1 100644
--- a/help/app/views/tickets/index.html.haml
+++ b/help/app/views/tickets/index.html.haml
@@ -1,3 +1,5 @@
+- @show_navigation = !params[:user_id].nil?
+
 = render 'tickets/table-nav'
 
 %table.table.table-striped.table-bordered
diff --git a/help/app/views/tickets/new.html.haml b/help/app/views/tickets/new.html.haml
index 7d3f76c..04b091c 100644
--- a/help/app/views/tickets/new.html.haml
+++ b/help/app/views/tickets/new.html.haml
@@ -1,6 +1,9 @@
+- @show_navigation = !params[:user_id].nil?
+
 = render 'tickets/table-nav'
 
 = simple_form_for @ticket, :validate => true, :html => {:class => 'form-horizontal'} do |f|
+  = hidden_ticket_fields
   = f.input :title, :label => t(:subject)
   - if user
     = f.input :email, input_html: {value: user.email_address}
@@ -15,4 +18,6 @@
   .form-actions
     = f.button :submit, :class => 'btn-primary'
     - if logged_in?
-      = link_to t(:cancel), tickets_path, :class => :btn
+      = link_to t(:cancel), auto_tickets_path, :class => :btn
+    - else
+      = link_to t(:cancel), root_path, :class => 'btn'
\ No newline at end of file
diff --git a/help/app/views/tickets/show.html.haml b/help/app/views/tickets/show.html.haml
index ddd4e9f..bfdb773 100644
--- a/help/app/views/tickets/show.html.haml
+++ b/help/app/views/tickets/show.html.haml
@@ -1,3 +1,5 @@
+- @show_navigation = !params[:user_id].nil?
+
 .ticket
   = render 'tickets/edit_form'
   %table.table.table-striped.table-bordered