Some fixes to the how we keep track of information about users associated with a ticket.

2 files changed, 16 insertions, 1 deletions

diff --git a/help/app/models/ticket.rb b/help/app/models/ticket.rb
index fed2b8b..262d5a4 100644
--- a/help/app/models/ticket.rb
+++ b/help/app/models/ticket.rb
@@ -30,7 +30,7 @@ class Ticket < CouchRest::Model::Base
   timestamps!
 
   #before_validation :set_created_by, :set_code, :set_email, :on => :create
-  before_validation :set_email, :on => :create
+  before_validation :set_email, :set_regarding_user, :on => :create
 
 
   #named_scope :open, :conditions => {:is_open => true} #??
@@ -171,6 +171,10 @@ class Ticket < CouchRest::Model::Base
     # in controller set to be current users email if that exists
   end
 
+  def set_regarding_user
+    self.regarding_user = nil if self.regarding_user == ""
+  end
+
   #not saving with close and reopen, as we will save in update when they are called.
   #TODO: not sure if we should bother with these:
   def close
@@ -209,6 +213,13 @@ class Ticket < CouchRest::Model::Base
     end
   end
 
+  def created_by_user
+    User.find(self.created_by)
+  end
+
+  def regarding_user_actual_user
+    User.find_by_login(self.regarding_user)
+  end
 =begin
   def validate
     if email_address and not email_address.strip =~ RFC822::EmailAddress
diff --git a/help/app/models/ticket_comment.rb b/help/app/models/ticket_comment.rb
index 18da3e1..1df7eec 100644
--- a/help/app/models/ticket_comment.rb
+++ b/help/app/models/ticket_comment.rb
@@ -22,6 +22,10 @@ class TicketComment
     !!posted_by
   end
 
+  def posted_by_user
+    User.find(self.posted_by)
+  end
+
 =begin
   #TODO. 
   #this is resetting all comments associated with the ticket: