prefill ticket form from the model - fixes #5657

email and regarding user fields can be set to defaults based on
created_by user.

If these fields are emptied by the submitting user they will be set to  whereas they are nil if they have not been initialized. In that case we will use meaningful defaults from the user who created the ticket.

1 files changed, 2 insertions, 3 deletions

diff --git a/engines/support/app/controllers/tickets_controller.rb b/engines/support/app/controllers/tickets_controller.rb
index 8ec8e4d..99357ab 100644
--- a/engines/support/app/controllers/tickets_controller.rb
+++ b/engines/support/app/controllers/tickets_controller.rb
@@ -12,6 +12,7 @@ class TicketsController < ApplicationController
 
   def new
     @ticket = Ticket.new
+    @ticket.created_by = current_user.id
     @ticket.comments.build
   end
 
@@ -24,9 +25,7 @@ class TicketsController < ApplicationController
     @ticket.created_by = current_user.id
     if @ticket.save
       flash[:notice] = t(:thing_was_successfully_created, :thing => t(:ticket))
-
-      # cannot set this until ticket has been saved, as @ticket.id will not be set
-      if !logged_in? and flash[:notice]
+      if !logged_in?
         flash[:notice] += " " + t(:access_ticket_text, :full_url => ticket_url(@ticket.id))
       end
     end