Improvements to flow for closing/re-opening tickets.

3 files changed, 39 insertions, 19 deletions

diff --git a/help/app/controllers/tickets_controller.rb b/help/app/controllers/tickets_controller.rb
index ced9569..d66647f 100644
--- a/help/app/controllers/tickets_controller.rb
+++ b/help/app/controllers/tickets_controller.rb
@@ -39,24 +39,31 @@ class TicketsController < ApplicationController
 
   def show
     @ticket = Ticket.find(params[:id])
-    redirect_to tickets_path, :alert => "No such ticket" if !@ticket
+    if !@ticket
+      redirect_to tickets_path, :alert => "No such ticket"
+      return
+    end
     authorize_ticket_access
     # @ticket.comments.build
     # build ticket comments?
   end
   
   def update
-
     @ticket = Ticket.find(params[:id])
     
     if ticket_access?
-      params[:ticket][:comments_attributes] = nil if params[:ticket][:comments_attributes].values.first[:body].blank? #unset comments hash if no new comment was typed
-      @ticket.attributes = params[:ticket] #this will call comments_attributes=
-      
-      @ticket.is_open = false if params[:commit] == @reply_close_str #this overrides is_open selection
-
-      # what if there is an update and no new comment? Confirm that there is a new comment to update posted_by:
-      @ticket.comments.last.posted_by = (current_user ? current_user.id : nil) if @ticket.comments_changed? #protecting posted_by isn't working, so this should protect it.
+      if status = params[:change_status] #close or open button was pressed
+        @ticket.close if params[:change_status] == 'close'
+        @ticket.reopen if params[:change_status] == 'open'
+      else   
+        params[:ticket][:comments_attributes] = nil if params[:ticket][:comments_attributes].values.first[:body].blank? #unset comments hash if no new comment was typed
+        @ticket.attributes = params[:ticket] #this will call comments_attributes=       
+        #@ticket.is_open = false if params[:commit] == @reply_close_str #this overrides is_open selection
+        @ticket.close if params[:commit] == @reply_close_str #this overrides is_open selection
+        
+        # what if there is an update and no new comment? Confirm that there is a new comment to update posted_by:
+        @ticket.comments.last.posted_by = (current_user ? current_user.id : nil) if @ticket.comments_changed? #protecting posted_by isn't working, so this should protect it.
+      end
       if @ticket.changed? and @ticket.save
         flash[:notice] = 'Ticket was successfully updated.'
         respond_with @ticket
diff --git a/help/app/models/ticket.rb b/help/app/models/ticket.rb
index cb8e397..dc2f51b 100644
--- a/help/app/models/ticket.rb
+++ b/help/app/models/ticket.rb
@@ -72,14 +72,15 @@ class Ticket < CouchRest::Model::Base
     # in controller set to be current users email if that exists
   end
 
+  #not saving with close and reopen, as we will save in update when they are called.
   def close
     self.is_open = false
-    save
+    #save
   end
 
   def reopen
     self.is_open = true
-    save
+    #save
   end
 
   def comments_attributes=(attributes)
diff --git a/help/app/views/tickets/show.html.haml b/help/app/views/tickets/show.html.haml
index eaa3356..6872f0b 100644
--- a/help/app/views/tickets/show.html.haml
+++ b/help/app/views/tickets/show.html.haml
@@ -8,21 +8,33 @@
 - if @ticket.email
   email:
   = @ticket.email
-- if User.find(@ticket.created_by)
-  Created by
-  = User.find(@ticket.created_by).login 
-- else
-  Unauthenticated ticket creator
+%li
+  - if User.find(@ticket.created_by)
+    Created by
+    = User.find(@ticket.created_by).login 
+  - else
+    Unauthenticated ticket creator
+%li
+  = "status:" 
+  - if @ticket.is_open
+    = 'open'
+    = #link_to 'close', ticket_path, :method => :put
+    = #button_to 'close', ticket_path, :method => :put
+    = button_to 'close', {:change_status => :close}, :method => :put
+  - else 
+    = 'closed'
+    = button_to 'open', {:change_status => :open}, :method => :put
 = render(:partial => "comment", :collection => @ticket.comments)
 
 = simple_form_for (@ticket, :html => {:novalidate => true}) do |f| #turn off html5 validations to test
   = f.simple_fields_for :comments, TicketComment.new do |c|
     = c.input :body, :label => 'Comment', :as => :text
   = #render :partial => 'new_comment'
-  = f.label :is_open
-  = f.select :is_open, [true, false]
+  = #f.label :is_open
+  = #f.select :is_open, [true, false] #remove
   = f.button :submit, @post_reply_str
-  = f.button :submit, @reply_close_str
+  - if @ticket.is_open
+    = f.button :submit, @reply_close_str
   = #link_to t(:destroy), ticket_path,  :confirm => 'are you sure?', :method => :delete, :class => :btn if admin? # for link_to to work with delete, need to figure out jquery interaction correctly. see  http://stackoverflow.com/questions/3774925/delete-link-sends-get-instead-of-delete-in-rails-3-view etc..
   = button_to 'destroy', ticket_path, :confirm => 'are you sure?', :method => :delete  if admin? #TODO---confirmation not working
   = # button_to("test destroy", {}, {:onclick => "return confirm('Are you sure?')", :method => :delete, :remote => true}) #this works but is ugly