@title = 'Troubleshooting Guide' @nav_title = 'Troubleshooting' @toc = true General ======= * Please increase verbosity when debugging / filing issues in our issue tracker. You can do this with adding i.e. `-v 5` after the `leap` cmd, i.e. `leap -v 2 deploy`. Webapp node =========== Places to look for errors ------------------------- * `/var/log/apache2/error.log` * `/srv/leap/webapp/log/production.log` * `/var/log/syslog` (watch out for stunnel issues) Is haproxy ok ? --------------- curl -s -X GET "http://127.0.0.1:4096" Is couchdb accessible through stunnel ? --------------------------------------- curl -s -X GET "http://127.0.0.1:4000" Check couchdb acl ----------------- mkdir /etc/couchdb cat /srv/leap/webapp/config/couchdb.yml.admin # see username and password echo "machine 127.0.0.1 login admin password <PASSWORD>" > /etc/couchdb/couchdb-admin.netrc chmod 600 /etc/couchdb/couchdb-admin.netrc curl -s --netrc-file /etc/couchdb/couchdb-admin.netrc -X GET "http://127.0.0.1:4096" curl -s --netrc-file /etc/couchdb/couchdb-admin.netrc -X GET "http://127.0.0.1:4096/_all_dbs" Couchdb node ============ Places to look for errors ------------------------- * `/opt/bigcouch/var/log/bigcouch.log` * `/var/log/syslog` (watch out for stunnel issues) Bigcouch membership ------------------- * All nodes configured for the provider should appear here: curl -s --netrc-file /etc/couchdb/couchdb.netrc -X GET 'http://127.0.0.1:5986/nodes/_all_docs' * All configured nodes should show up under "cluster_nodes", and the ones online and communicating with each other should appear under "all_nodes". This example output shows the configured cluster nodes `couch1.bitmask.net` and `couch2.bitmask.net`, but `couch2.bitmask.net` is currently not accessible from `couch1.bitmask.net` curl -s --netrc-file /etc/couchdb/couchdb.netrc 'http://127.0.0.1:5984/_membership' {"all_nodes":["bigcouch@couch1.bitmask.net"],"cluster_nodes":["bigcouch@couch1.bitmask.net","bigcouch@couch2.bitmask.net"]} Databases --------- * Following output shows all neccessary DBs that should be present. Note that the `user-0123456....` DBs are the data stores for a particular user. curl -s --netrc-file /etc/couchdb/couchdb.netrc -X GET 'http://127.0.0.1:5984/_all_dbs' ["customers","identities","sessions","shared","tickets","tokens","user-0","user-9d34680b01074c75c2ec58c7321f540c","user-9d34680b01074c75c2ec58c7325fb7ff","users"] Design Documents ---------------- * Is User `_design doc` available ? curl -s --netrc-file /etc/couchdb/couchdb.netrc -X GET "http://127.0.0.1:5984/users/_design/User" MX node ======= Places to look for errors ------------------------- * `/var/log/mail.log` * `/var/log/leap_mx.log` * `/var/log/syslog` (watch out for stunnel issues) Query leap-mx ------------- * for useraccount postmap -v -q "joe@dev.bitmask.net" tcp:localhost:2244 ... postmap: dict_tcp_lookup: send: get jow@dev.bitmask.net postmap: dict_tcp_lookup: recv: 200 ... * for mailalias postmap -v -q "joe@dev.bitmask.net" tcp:localhost:4242 ... postmap: dict_tcp_lookup: send: get joe@dev.bitmask.net postmap: dict_tcp_lookup: recv: 200 f01bc1c70de7d7d80bc1ad77d987e73a postmap: dict_tcp_lookup: found: f01bc1c70de7d7d80bc1ad77d987e73a f01bc1c70de7d7d80bc1ad77d987e73a ... Mailspool --------- * Any file in the mailspool longer for a few seconds ? ls -la /var/mail/vmail/Maildir/cur/ VPN node ======== Places to look for errors ------------------------- * `/var/log/syslog` (watch out for openvpn issues)