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+Troubleshooting
+===============
+
+This document contains some useful debug information.
+
+OSX
+---
+If you're having troubles with old versions of RiseupVPN that did not have an
+uninstaller, and the new installer is not cleanly replacing the previous
+install, you might need to manually clean things up. You will need root access to
+stop the privileged helper.
+
+First, see if the helper is running:
+
+pgrep bitmask-helper
+
+To stop it:
+
+sudo launchctl unload /Library/LaunchDaemons/se.leap.bitmask-helper.plist
+
+To start it:
+
+sudo launchctl load /Library/LaunchDaemons/se.leap.bitmask-helper.plist
+sudo launchctl start /Library/LaunchDaemons/se.leap.bitmask-helper.plist
+
+Check that it's running:
+
+pgrep bitmask-helper
+
+Manually check that the web api is running, and that it reports a version that matches what you currently have installed:
+
+curl http://localhost:7171/version
+
+Also, you can check that the path near the end of the file /Library/LaunchDaemons/se.leap.bitmask-helper.plist
+matches the current path where you installed RiseupVPN.app.
+
+Cleaning up
+~~~~~~~~~~~
+If you have things messed up and you want to completely delete the bitmask-helper:
+
+sudo launchctl unload /Library/LaunchDaemons/se.leap.bitmask-helper.plist
+sudo rm -rf /Library/LaunchDaemons/se.leap.bitmask-helper.plist
+
+Make sure that "pgrep bitmask-helper" does not return any pid.
+
+Now you can move /Applications/RiseupVPN.app to the Trash, and launch a
+recent installer to get a clean install.